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Frequently Asked Questions (FAQ's)
Click on a question to see the answer
Monday - Friday, 10:00 a.m.-8:00 p.m. Saturday - 10:00 a.m.-5:00 p.m. Sunday - Noon- 5:00 p.m. Hours vary during the Holiday Season
TQ Diamonds 7058 Mineral Point Rd Madison, WI 53717 Located across from West Towne Mall on Mineral Point Rd between Noodles and Company and Einstein Bagels Get directions here
Typically ring sizing is available in two - three days. All work is done in -house and your jewelry never leaves the store. Same day express service is available at an additional cost.
Ring sizing costs vary according to the thickness of the band, kind of metal (10-14-18 karat or platinum), and how many gemstones are in the ring. Ring sizing begins at $32.00.
Yes, we can change most watch brand batteries. The typical cost is $29.95 for the lifetime warranty on the battery or $15.95 for a three-year warranty on the battery. We do not change Rado watch batteries, they need to be sent to the factory and re-sealed.
Yes, we buy gold, silver and platinum jewelry with or without stones in any condition.
The price varies based on the fluctuation in metal market prices and the cost of refining. Please bring the items in for a FREE Quote, NO Obligation
Yes, we have a laser welder that can repair most eyeglass frames including titanium.
Eyeglasses are repaired usually while you wait within 30-45 minutes.
A typical eyeglass repair is $45 and comes with a 30-day warranty.
No appointment is needed, just stop in.
All repairs are done in house. We have all the latest technology for repair and custom design including master goldsmith technicians.
We specialize in diamonds but we sell an array of fine jewelry products including colored gemstone jewelry, men's fashions and watches.
Yes, we have two Certified Gemologist Appraisers, three Graduate Gemologist and a Certified Gemologist on staff.
The 1st item is $85.00; any additional item is $65.00.
On average an in-depth, thorough appraisal will be completed within seven days. Rush service is available with "while you wait"-appointments for an additional fee.
Diamond prices vary according to the four C's. The cut, color, clarity, and carat weight.
TQ Diamonds is a local, family owned and operated jewelry store. We have been in business on the west side of Madison since 1987.
Timothy Quigley, the owner's initials
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