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Shipping

SAME DAY - FREE SHIPPING always at TQ Diamonds.com!

Warranty

Citizen Warranty

...As an authorized Citizen dealer, our store is listed as a legitimate account on the Citizen website. Be sure to make your Citizen purchase only through TQ Diamonds to insure your warranty viability as watches purchased through Unauthorized Dealers or grey market channels will not be covered by the Citizen warranty and may be counterfeit...

We warrant that if your Citizen watch described on your enclosed Certificate of Limited Warranty proves, on presentations by you within five (5) years from the date of original retail purchase, to be defective in material or workmanship and provided the watch was purchased from an authorized Citizen dealer, we will, at our option, regulate, adjust, or repair or replace parts or movement, subject to certain limits and exclusions. 

This warranty is void if your watch was purchased from an online auction site or has been damaged by unauthorized service, negligence or accident, or other causes not relating to defective material or workmanship.

Consumer Alert Memo

Please be sure to purchase your Citizen watch from TQ Diamonds, an authorized dealer so that your warranty is valid. Proof of purchase is required for warranty servicing and our service center will not perform service on watches purchased from unauthorized dealers.