We are located across from West Towne Mall on Mineral Point Rd between Chipotle Mexican Grill & Noodles & Company.
Get directions here
Yes, we have two Certified Gemologist Appraisers, two Graduate Gemologist on staff. TQ Diamonds has found that clients may need an appraisal for many different reasons; insurance or an insurance update, estate purposes, intend to sell an item or piece(s) of jewelry, or general curiosity - please contact [email protected] ; [email protected] to discuss your specific needs and time frame.
Monday - Friday, 10:00 a.m.-6:00 p.m.
Saturday - 10:00 a.m.-5:00 p.m.
Sunday - Noon- 5:00 p.m.
Hours may vary during the Holiday Season
All repairs are done in house. We have all the latest technology for repair and custom design including master goldsmith technicians.
TQ Diamonds is a local, family owned and operated jewelry store. We have been in business on the west side of Madison since 1987.
Most jewelry stores don't own a laser welder because of the cost of the machine is over $30,000 or employ qualified Laser Technicians that will be skilled in fixing your glasses.
Most optical stores do not have the necessary technology to fix broken frames. They can bend twisted frames or reattach screws, but they do not have anything to fuse metal parts together. We get most of our in-store repair customers through optical shop referrals!
Lenses are made specifically for your frames. If you change their
TQ Diamonds is an authorized retailer for every product we sell. Most watch manufacturers have a specific warranty process, that we adhere to, protecting your watch and your rights under your manufacturer’s warranty. If your watch was purchased at TQ Diamonds and has malfunctioned in the first 60 days, we will usually remove a watch from our extensive inventory and provide it to you as a replacement/ exchange – no charge – and we’ll handle the warranty process with the manufacturer.
We don't warranty or provide services like band adjustments, time re-setting, battery management, etc for any watches that were not purchased from TQ Diamonds.