Guarantees and Warranty

Lowest Price Guarantee

TQ Diamonds will not be undersold on Diamonds, Engagement Rings, Wedding Bands, Watches and Fine Jewelry. If you find an Authorized Retailer of one of the designer lines we represent, selling at a lower price, we will match or beat the price.

FREE Insured Shipping

TQ Diamonds loves Free shipping and offer it on all orders shipped to addresses in the USA. Military orders shipped overseas to our men and women serving our country are also shipped Free to APO / FPO / DOP addresses. International buyers are responsible for all shipping, VAT, duty or fees charged by their country.


Selecting the perfect diamond, ring or jewelry can be a complicated decision. With jewelry being one of the larger items we purchase in life, besides a car or a house. You want to be confident in your purchase and follow-up service. At TQ Diamonds we have three Graduate Gemologist & two Certified Gemologist Appraisers on staff. Plus, several jewelry sales professionals with years of experience serving the jewelry buying community. Rest assured you will receive the best knowledge, service and experience in the jewelry industry.

Infinity Diamond Upgrade

TQ Diamonds Infinity Diamond Upgrade allows you to trade in your diamond engagement ring center stone, diamond stud earrings and solitaire diamond pendant for a large size, quality or shape as many times as you want. Think about it, your diamonds can grow as your love does over the years.

Lifetime Ring Warranty

TQ Diamonds Lifetime Ring Warranty. Included with your purchase of any engagement or wedding ring and it’s FREE. After 30+ years we are known for our service, knowledge and reputation of selling quality jewelry. Why not include an equally incredible warranty for our clients that we cherish?
• Free Cleanings & Inspections •
• Free Refinishing / Polishing (remove scratches) •
• Free Rhodium Plating (white gold) •
• Free Ring Sizing for the lifetime of your ring •
• Free Inspection and Gemstone tightening •
• Free Re-tipping / Prong replacement •
• Free lifetime appraisals •
• Free lifetime missing or damaged stone replacement of diamonds in your engagement / wedding ring setting (center stone not included) •

Affordable Jewelry Financing

We want you to be able to purchase the diamond, engagement ring, wedding bands or jewelry of your dreams. Our most popular option is 12 Months 0% Interest, longer terms are offered up to 48 Months with interest at a rate of 9.99% to qualified credit. Financing provided by Wells Fargo. Apply safe and securely online. Apply Today...

30-Day Returns

All in stock merchandise is eligible for a full refund, Special ordered / manufactured engagement and wedding rings may not be eligible and could incur a restocking fee. We are unable to restock jewelry items that are uniquely created, sized or previously worn. Client satisfaction is our main focus, and we will work with each client to develop solutions for unique situations.

Hassle & Pressure Free Experience

Shopping for jewelry should be one of the best experiences of your life. At TQ Diamonds we are ready to provide you with a Hassle Free - No Pressure approach. TQ Diamonds is a family owned Jewelry Store located in Madison, WI. Our focus is to assist in educating you and providing our knowledge and expertise to help you select the perfect piece of jewelry.

Conflict-Free Diamonds

TQ Diamonds is concerned about “Conflict Diamonds (Also referred to as “Blood Diamonds”). We responsibly source all of our diamonds through a system started in 2002 known as the Kimberly Process. We only source diamonds from suppliers and diamond cutters that adhere to the strict policies and procedures that the Kimberly Process has outlined. The Kimberly process has virtually eliminated the sale of conflict diamonds. Today 99% of the diamond supply in the world is from a conflict free source. Read More...