Privacy Policy / Terms of Service

Terms of Service for SMS Communications

TQ Diamonds is committed to protecting your privacy and ensuring a transparent and secure experience with SMS. This Terms of Service policy outlines how we collect, use and safeguard your personal information in the context of SMS communications.

Consent for SMS Communication

*Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from TQ Diamonds, you may receive text messages related to -

A. Repair and Order update(s)

B. Transaction notifications

C. Marketing promotions and special offers

D. Important service-related information

*Standard Messaging Disclosures

Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy / Terms of Services

https://www.tqdiamonds.com/privacy-policy

For any question for further information about our SMS complaint privacy policy, please contact us at 608-833-4500. Thank you for trusting TQDiamonds.com with your information.

Privacy Policy

TQ Diamonds maintains high standards for the protection of privacy over the Internet. The purpose of this statement is to explain the types of information TQ Diamonds obtains about visitors to our sites, how the information is obtained, how it is used, and how visitors can restrict its use or disclosure.

SMS Consent - "Any" information collected as part of SMS consent (phone numbers) will not be shared with third parties or affiliates.

You can visit our website without telling us who you are, and we do not send you emails based on the pages you browse. To gauge the effectiveness of our website, we do collect some generic information about our visitors, and our analytics and advertising partners collect browsing information through cookies as described in Analytics and Advertising below. Our web servers automatically recognize a visitor's domain name (such as .com, .edu, etc.), the web page from which a visitor enters our site, which pages a visitor visits on our site, and on some sites, how much time a visitor spends on each page. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our website. 

You can choose to provide individually-identifiable information to TQ Diamonds in a number of ways through our sites - by ordering a service from us, sending us email, registering to receive news or website update information, or entering a contest or competition. When visitors supply information about themselves for a specific purpose, TQ Diamonds uses the information for that purpose (such as to provide the information the visitor has requested). In addition, when visitors use our website to order services, or to request information about our services, we may use the individually-identifiable information as we would use the same information obtained off-line--for example, to evaluate your service needs and contact you regarding additional services you may find useful. You have the right to cancel any service you sign up for. Email: [email protected] .

We do not sell individually-identifiable information obtained on-line about our visitors. We do not disclose it to anyone outside of TQ Diamonds except as described in Analytics and Advertising below, when it is required by law, or when disclosure is necessary to protect the safety of customers, employees or property. If you provide individually-identifiable information to us in the context of an event TQ Diamonds sponsors with another company, such as a contest, or if you register on a co-sponsored site or feature, you may also be providing the individually-identifiable information to the co-sponsor.

Those signing up for services may receive site-specific information regarding updates, news, competitions, contests, or other information which we deem to be important to our visitors. This may include commercial messages as part of the email. When commercial messages are part of the email (or the entire email), it will be designated "Advertisement" or "Commercial Message." 

Some of TQ Diamond’s sites may use "cookies" to improve our level of service to visitors. Cookies are lines of text that are transmitted to your web browser when you click on a site. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back to the server that originally sent it to you. Cookies provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files, on the "cookies.txt" file on your PC's hard drive; or under "magic cookies" on a Macintosh.

Analytics and Advertising

We use Google Analytics and Google Ads to understand how visitors use our website and to measure and improve our advertising. These services use cookies and similar technologies to collect information such as the pages you view, the products you look at, and the actions you take on our site. We may use this information to show you TQ Diamonds ads on other websites and apps (remarketing).

When you place an order, we may share certain information from that order with Google, such as your email address, phone number, name, and postal code, so we can measure how well our ads lead to purchases (Google calls this "enhanced conversions"). This information is converted into an unreadable, hashed form on our server before it is sent. Google uses it only to match purchases to ad interactions, under the Google Ads Data Processing Terms. We do not sell this information.

You can learn how Google uses this information at policies.google.com/technologies/partner-sites, turn off personalized Google ads at adssettings.google.com, and opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.

We also use Microsoft Advertising Universal Event Tracking (UET) to measure the results of our ads on Bing and the Microsoft Advertising network and to show TQ Diamonds ads to people who have visited our site. UET uses cookies to record the pages you view and whether you complete a purchase, including the order total. You can learn how Microsoft uses this information at privacy.microsoft.com/privacystatement and turn off personalized Microsoft ads at account.microsoft.com/privacy/ad-settings.

TQ Diamonds is committed to safeguarding customer privacy on all TQ Diamonds sites. We require our staff to protect the privacy of information about our customers and expect our partners and suppliers to do so as well. You can feel confident that your individually-identifiable information will be protected when you access our webpages or order services from us over the Internet. We employ security measures to safeguard your transactions with us.

The TQ Diamonds sites may contain links to other sites. We are not responsible for the content or the privacy practices employed by other sites.

To improve the services it can offer you, TQ Diamonds may opt to expand its capabilities for obtaining information about users in the future. TQ Diamonds will update this privacy statement continually to ensure that you are aware of developments in this area. TQ Diamonds has adopted Privacy Principles that state our commitment and define our policy on safeguarding customer privacy in all of our businesses.